Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Responsibilities:

• Provide the service of food & beverage to all guest rooms including the service of Mini Bars to the standard agreed by the Management
• Hand over all outstanding tasks to the following shift
• Make sure that all the jobs in the shift check list are done or handed over to the next shift for completion before you finish your shift
• Ensure correct charges have been posted to the correct room numbers when using Miros
• Help the room service team in maximising the revenue by up selling
• Ensure that all mini bar charges adjustment have been done on the same day
• Conduct/ participate in the departments monthly stock take
• Ensure that you have a sufficient stock of food and beverage items (dry goods and cellar) at all times

Guest Service Responsibilities:

• Check all items in the tray or trolley before delivery to the rooms against the bill
• Ensure you have a very good knowledge of the room service menu and the wine list so you are able to advise the guest
• Maintain a high standard of order taking at all times
• Record all guest requirements and liaise with the room service management team

Qualifications:

• Experience as a Waiter/Waitress in a Luxurious environment
• Great communication skills
• A warm welcoming personality

Additional Information:

Discover a world of unparalleled perks tailored just for you:

• Competitive Salary, Service charge and a Loyalty bonus of £1,300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Make a Difference with Corporate Social Responsibility and be a part of positive change.
• Social Events and Activities.

And that's just the beginning! Join us and let your professional journey be an unforgettable adventure!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.