For our CHANEL Fashion Boutique in Polanco , we are looking for a Cashier with a passion for client service and expertise within cash register operations.

The role of a Cashier within our boutiques is a critical one, requiring skill, attention to detail and a very organized mindset.

The Cashier has an important interface with the clients and is responsible for all manner of compliance criteria, including anti-money laundering checks, ID checks and quota checks. The role is a highly collaborative role working very closely with Boutique Management and Fashion Advisors.

Key Responsibilities

1. Portray a professional image of personal grooming in accordance with the image of Chanel.
2. Provide ultimate luxury customer experience according to our Client Service Values.
3. Support Fashion Advisors to serve customers by providing cashier service and support as required.
4. Master the various professional situations, carrying out cash register operations and accepting the corresponding modes of payment.
5. Apply the control procedures for the various means of payment and identification documents.
6. Take responsibility for the correct handling of all checkout processes.
7. Reconcile daily transactions with cash and other forms of balances, ensuring adequate cash flow in counters, verifying the amounts at the beginning and end of shifts.
8. Input transaction and client information on system and invoices accurately.
9. Provide information to management by consolidating sales and related information such as sales, stock movement and customer reports.
10. Carefully process refunds and tax-free forms.
11. Actively maintain the customer file.
12. Ensure an excellent level of service and follow up internal procedures.
13. Support boutique operations such as gift wrapping, and other ad hoc duties as assigned.

What are we looking for?

We are looking for someone who is rigorous, communicative and has a keen eye for detail. You will be comfortable engaging with a range of clients in a positive and confident manner. You will have a good understanding of processes, how systems operate and how to deal with complex transactional problems.

Minimum 2 years as a Cashier in the Retail sector preferably in Fashion or any other luxury brand .

Empathy and listening skills are essential along with a “can do” attitude.

Excellent attention to detail.

An understanding of client expectations and good communication.

Strong computer proficiency and flair for figures.

Ability to multi-task projects in a dynamic, fast-paced environment.

About Us

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

1. Exceptional creation and client experience.
2. Nurturing human potential.
3. Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.