Bilingual Call Center Agent

As a key member of our legal team, you will provide crucial administrative support to attorneys and deliver outstanding client service. Your responsibilities include managing client calls, assisting with legal documents, handling appointments, and drafting key documents. Effective communication and scheduling are vital to our team's success.

This is a fully on-site, bilingual role. Interviews are held at our HRPV office.

Qualifications:

• Fluent in English (B2 level or higher).

• Resident of Guadalajara or nearby areas.

• High School Diploma or bachelor's degree.

• At least 6 months of relevant experience.

• Basic computer skills (Microsoft Office).

• Legal knowledge (advantageous but not necessary).

Duties:

• Provide administrative support to attorneys.

• Manage client phone calls.

• Assist with non-litigation legal documentation.

• Schedule and confirm appointments for U.S. attorneys.

• Draft, proofread, and handle legal documents.

• Update clients and respond to inquiries accurately.

• Schedule appointments and generate leads.

Compensation and Benefits:

• Competitive salary (13,000 to 15,000 pesos per month AFTER taxes, based on skills and English proficiency).

• Opportunities to increase earnings based on value added.

• Career growth within an American culture company, all while staying in Mexico.

• Numerous opportunities for career advancement.

• A vibrant and enjoyable work community.

• All legal benefits.

• 5,000 pesos referral bonus.

• Fixed 8-hour shifts, Monday to Friday.

• Fully paid, effective training.

Documents Needed for Application:

• RFC (Fiscal Certificate*).

• Proof of Address.

• Valid Official ID.

• CURP and NSS (Social Security Number).

Don't miss this incredible chance to be part of a growing, dynamic team. Send your resume in English today!