Project Manager, Laboratory - Home Based - Mexico City

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

JR122626

Overview of the Role

This is an exciting opportunity to work within a fast-paced environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. The Project Manager will ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Laboratory Services (ILS), including the setup and day-to-day management of studies, attend and represent ILS at Client meetings, manage studies in accordance with Good Clinical Practice, provide Clients with regular study updates, and communicate study progress to Clients and PM Leadership in a responsible and professional manner.

Responsibilities

1. Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
2. Create a culture of process improvement with a focus on streamlining processes to add value to our business and meet client needs.
3. Travel (approximately 35%) domestic and/or international.
4. Manage projects in a timely manner in adherence with ICON's SOPs, ICH, GCP and appropriate regulations.
5. Deliver projects in accordance with the contract, timelines, and study budget.
6. Identify out of scope activities and initiate budget change orders and contract amendments.
7. Attend and present at Investigator Meetings, Client Kick-Off Meetings, and other client meetings.
8. Facilitate the electronic endpoint adjudication system for the endpoint adjudication project.
9. Ensure all necessary study-specific training is provided to study team to improve performance and knowledge.
10. Develop and maintain all trial documentation (i.e. Charter, Procedure Manual, Site Manual, etc.).
11. Perform user acceptance testing of electronic endpoint adjudication system.
12. Serve as the primary study contact for client and internal and external study teams.
13. Lead internal and external study team meetings.
14. Provide feedback to senior management on project status, metrics, client satisfaction, and staffing issues.

Role Requirements

• Bachelor's degree or local equivalent in Science, e.g., in Biology, Chemistry or related field.
• Minimum of 2 years of experience working in a clinical laboratory, clinical trials, or customer management/account management role in a life sciences related organization.
• Minimum of 1 year of Project Management experience in a service area serving clinical trials.
• Excellent Oral and Written Communications.
• Fluent or Advanced English to read, write, and speak.
• Ability to work with and maintain the confidentiality of customer proprietary information.
• Able to follow established processes and use of all laboratory PM tools.
• Knowledge and familiarity with the clinical trials industry.
• Ability to effectively apply learned principles to broader situations.

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent. We offer competitive salary packages and a range of health-related benefits to employees and their families.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.