IT Technician

Resumen

KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.

The Mission Ahead

This role is with KBR’s Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.

Who You Are

Responsible for the administration of one or more of the following data systems: Computer systems hardware, software, information systems & peripheral equipment such as servers, desktops, printers and storage devices. Maintains, installs, upgrades and configures data systems, administers operating systems, and maintains basic security and recovery procedures such as scheduling and backups. Under general direction, uses specialized knowledge or skills to solve complex and unique problems, or direct the daily activities of a business, technical support, or functional support team. Establishes priorities for the completion of assigned tasks. Uses judgment to interpret internal and external issues and develop best practices. May direct resources, prioritize tasks and provide guidance to less experienced team members. Relies upon experience, interpersonal skills, and broad knowledge of field to ensure task completion in compliance with policies, procedures, and business strategy.

This role will be located in Los Angeles, CA. This position is expected to be onsite 100%.

What You’ll Do

As an IT Technician, you will:

  1. Install and configure computer systems and applications.
  2. Respond to customer issues and queries in a timely manner.
  3. Maintain daily performance of computer systems.
  4. Troubleshoot system and network problems, diagnosing and solving hardware or software issues.
  5. Maintain Quality Control: Implement and maintain quality control measures to ensure that all installations and repairs meet or exceed the set standards.
  6. Facilitate Team Communication: Ensure clear and consistent communication within the team and with other project stakeholders to keep everyone informed and aligned on project goals and updates.
  7. Other duties as required

Qualifications:

  • Undergraduate degree in Computer Science, Information Technology, or relevant field.
  • Relevant technical certifications (e.g., CompTIA A+, Network+).
  • 7+ years of proven experience as IT Technician or relevant position.
  • Excellent diagnostic and problem-solving skills.
  • Attention to Detail: Precision and attention to detail to ensure high-quality service delivery and compliance with safety standards.
  • Adaptability: Flexibility to adapt to changing conditions, technologies, and requirements.
  • Decision-Making Ability: Strong decision-making skills to resolve issues quickly and effectively under pressure.
  • Clearance: Must possess an active U.S Government Top Secret security clearance with SCI eligibility required. Willingness to take a polygraph and upgrade clearance as required.

INCLUSION AND DIVERSITY AT KBR

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.

We Deliver – Together.

Basic Compensation:

$122,820.00 - $184,230.00 annually

The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

Additional Compensation:

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign-on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.

BENEFITS

KBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits.

#EC

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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