The Senior Project Manager's primary responsibilities are managing large-scale client programs, maintaining existing relationships within the accounts, and growing new opportunities. Responsible for all onsite and offshore delivery of programs, manage and mentor staff, and team oversight and supervision.

About The Strategic Content Solutions (SCS)

Strategic Content Solutions, part of RWS's Language Services division, works closely with major accounts and clients of all sizes who are going global with specialized localization services. These services cover the entire localization spectrum, from translating content, media, and audio to creating engaging eLearning programs and transcreating highly impactful marketing campaigns.

Key Responsibilities

• Manage client as a program, responsible for all onsite and offshore delivery.
• Manage, mentor, and motivate staff, provide project team oversight and supervision.
• Manage and maintain existing business and grow new opportunities within account.
• Manage the implementation of highly complex software development and/or testing projects.
• Oversee development of project plans and timelines, project specifications, and track execution of project tasks using defined metrics according to a measurement plan.
• Ensure quality and timely deliverables to clients.
• Track project P&L, budget, and PO to ensure proper and timely invoicing.
• Coordinate with other functional leads, understand working capital cycles, and constantly make improvements.
• Suggest new lines of business. Make proposals for procurement with cost-benefit analysis.

Skills & Experience

• BA degree in business or technology-related field.
• 5-7 years of experience in Senior Project Management - Localization or related environment required.
• Knowledge of localization processes and/or software development life cycle, quality assurance practices, principles, and methodologies.
• Excellent skills in drafting and communicating project documents in a clear and concise manner.
• Proven negotiation skills in dealing with delicate aspects of small/medium-sized project proposals.
• Possess leadership, time management, and organizational skills.
• Strong competence in job-related tools, procedures, and programming languages.
• Experience managing onsite-offshore delivery teams across multiple programs/projects within an account.
• Proven experience in technology environment and in applicable vertical market.
• Proven people, communication, and negotiation skills.
• Ability to analyze business opportunities and develop effective business development strategies.
• Strong working knowledge of current market technologies is required.
• Understanding of environment, drivers and dependencies, quality assurance practices, principles, and methodologies required.
• Ability to interact with various cultures in a global organization.
• Ability to understand P&L financials.
• Ability to maintain professionalism and confidentiality with proprietary information.

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.