The Senior Project Manager primary responsibilities are managing large scale client programs, maintaining existing relationships within the accounts and growing new opportunities. Responsible for all onsite and offshore delivery of programs, manage and mentor staff, and team oversight and supervision.

This role will require travel to an office on a hybrid basis, therefore you must be a commutable distance of Dublin.

About The Strategic Content Solutions (SCS)

Strategic Content Solutions, part of RWS's Language Services division, works closely with major accounts and clients of all sizes who are going global with specialized localization services. These services cover the entire localization spectrum, from translating content, media, and audio to creating engaging eLearning programs and transcreating highly impactful marketing campaigns. The SCS works closely with RWS's Language eXperience Delivery (LXD) platform, which includes 2,000 in-house linguists, and a network of more than 29,000 translators, who use RWS's proprietary machine translation, AI and translation productivity tools, to deliver a 24/7 service to clients.

Key Responsibilities

• Manage client as a program, responsible for all onsite and offshore delivery.
• Manage, mentor and motivate staff, provide project team oversight and supervision.
• Manage and maintain existing business and grow new opportunities within account.
• Manage the implementation of highly complex software development and/or testing projects.
• Oversee development of project plans and timelines, project specifications, and track execution of project tasks using defined metrics according to a measurement plan.
• Ensure quality and timely deliverables to clients.
• Track project P&L, budget and PO to ensure proper and timely invoicing.
• Coordinate with other functional leads, understand working capital cycles and constantly make improvements.
• Suggest new lines of business. Make proposals for procurement with cost benefit analysis.

Skills & Experience

• BA degree in business or technology related field.
• Experience in Senior Project Management - Localization or related environment required.
• Knowledge of localization processes and/or software development life cycle, quality assurance practices, principles, and methodologies.
• Excellent skills in drafting and communicating project documents in a clear and concise manner.
• Proven negotiation skills in dealing with delicate aspects of small/medium size project proposals.
• Possess leadership, time management, and organizational skills.
• Strong competence of job-related tools, procedures, and programming languages.
• Experience in a wide range of technologies.
• Experience managing onsite-offshore delivery teams across multiple programs/projects within an account.
• Proven experience in technology environment and in applicable vertical market.
• Proven people, communication, and negotiation skills.
• Ability to analyze business opportunities and develop effective business development strategies.
• Advanced experience in technology environment and applicable vertical market.
• Strong working knowledge of current market technologies required.
• Understanding of environment, drivers and dependencies, quality assurance practices, principles and methodologies required.
• Ability to interact with various cultures in a global organization.
• Ability to understand P&L financials.
• Ability to maintain professionalism and confidentiality with proprietary information.