If you’re passionate about ensuring exceptional customer service, come join the Supply Chain team as an Order Management Analyst . In this role, you’ll oversee the entire process of customer purchase orders—from their generation to their delivery—ensuring that service levels align with the company’s strategies and objectives.

Reporting directly to the manager, you will be based on-site in Querétaro, Mexico. This position offers the chance to work closely with various departments to validate inventory, coordinate invoicing, and manage delivery specifications, while also providing support in addressing any delivery issues.

A Taste of What You’ll Be Doing

• Budgeting, Forecasting, and Reporting: Validation of customer purchase orders (Idocs, Quotation, available inventories, quantities, validity, system errors, etc).
• Leadership: Coordination with the different areas of the company (Credit and Collections, Replenishment, Transportation, Operations, Demand), to ensure invoicing in a timely manner and meeting the delivery specifications of each client.
• Organization: Validation of on-hand inventory based on allocation by customer/channel.
• Collaboration and teamwork: Close communication with Call Centers to provide follow-up and support in any delivery incident (rejections, late receipt, etc).

We’re Looking for Someone With

• Bachelor's degree in International Business, Industrial Engineering, or LAE.
• Advanced Microsoft Excel and PowerPoint skills are mandatory. SAP/BPC skills are highly desirable.

What Else Do I Need to Know

• This position reports to: Salma Esquivel
• Level: L5

What’s Next

After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our How We Hire page to get insights into our hiring process and more about what we offer.

If you join our team, you’ll be rewarded for the difference you make. Our comprehensive benefits offer you the support you need through your life events, big or small. Visit our benefits page & be sure to ask your recruiter for more specific information.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.