Salary Range: $75k-$110k 

Objectives of this Role

• To lead with professionalism, authority, expertise, and creativity.
• Drive sales, standards, and growth within the store.
• Achieving all KPI’s and targets as directed.
• Manage store financials and demonstrate full comprehension of the Profit & Loss (P&L) Statement.
• Review daily reports and use them in the daily operation of the business.
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement.
• Work with the Merchandising Team on the merchandising of all products.
• Communicate and coordinate with Corporate regarding employee relations, reviews, corrective actions, engagement, training, and overall success of the employee life cycle.
• Sustain a high level of product knowledge and product preparation.
• Maintain store sanitation and cleanliness per local laws and best practices and delegate responsibilities to department managers & supervisors.
• Work with home office team on ideas to grow sales.
• Uphold standards of excellence and soaring quality.

Tasks & Responsibilities

• Manage daily operations of grocery store to meet store goals.
• Review sales on a daily basis by department to identify areas of opportunity
• Provide direction and guidance to grocery staffs in their assigned job duties.
• Follow and enforce store policies, security measures and customer service standards.
• Develop positive shopping experience and ensure customer satisfaction.
• Evaluate performance of each staff and provide appropriate feedback.
• Perform inventory control to avoid over stock and low stock and shrink.
• Manage product storage and rotation activities to reduce shrink.
• Oversees loss prevention and stores appearance/conditions.
• Ensure that grocery shelves are maintained clean and organized.
• Ensure that shelves are loaded with fresh products all the times.
• Ensure that all products are properly tagged and labeled.
• Assist in recruiting and training staffs on assigned responsibilities.
• Assign daily workload and schedules to staffs.
• Setup product displays according to merchandising standards.
• Maintain the store clean, safe and appealing.
• Develop process improvements to maximize sales and profitability.
• Educate staff about safety and sanitation procedures.
• Review monthly P&L.
• Review Perishable Inventory Counts for reasonability and correct procedures
• Ensures monthly inventory count deadlines are achieved, and the store is inventory ready.
• Review Non Perishable Inventory Counts done by the outside inventory counting company for reasonability.
• Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives
• Plan for weekly labor, execute to budget.
• Initiate communications with the corporate support team (Buyers, AP, HR & Executive Leadership) to ensure exchange of business information such as vendor, product issues, operational or process concerns.
• Approve all store expenses before they occur.
• Monitors and addresses; customer issues, personnel situations, rewards, recognition, and policy violations.
• Maintain project timelines to ensure tasks are accomplished on time
• Delegates responsibilities to Supervisors to enforce all policies, procedures, standards, specifications, guidelines, training, and cultural values.
• Resolve internal staff conflicts efficiently and to the mutual benefit of those involved
• Walk departments regularly to ensure an organized, sanitary, and overall clean appearance at all times.

Skills, Knowledge & Experience

• Bachelor’s degree preferred, but not required
• 2+ years of management experience in a medium/large retail/grocery business
• Excellent understanding of retail, margin and inventory.
• Above-average communication, collaboration, and delegation skills
• Proven ability to develop and maintain financial plans
• Ability to motivate and lead people, and hold employees accountable
• Strong working knowledge of operational procedures
• A customer orientated individual with a genuine passion for driving sales and standards
• Excellent communication and leadership skills
• Strong problem-solving abilities
• Ability to work well in a team-oriented environment.
• Verbal Proficiency of the English Language, able to read and write at an advanced level
• Proficient in using Word, Excel, Outlook, etc

Physical requirements

• Vision is required for reading instructions, billing, cash counting, and help with display setup
• Must be able to lift any and all items, usually over 100 times per day from 6” to 60”, to include bags, boxes and loose product
• Must be available to work at all store locations as needed, all shifts