Job Purpose:

To process every consignment to its final destination using

the most efficient routing, ensuring compliance with client

requirements and our company Quality Standards.

Main Duties and Responsibilities:

Review import documents for accuracy and

completeness.

Work with Customs brokers to ensure timely clearance

of import shipments.

Ensure regulatory requirements are met, and proper

documentation, including transit documents and

customs clearances, exists for shipments

Have a strong knowledge of the US import entry

process, rules, and compliance.

Communicate with clients about import and

Customs-related issues.

Troubleshoot import-related Customs and other

government agency delays.

Ensure documentation is accurately processed,

distributed, and released to carriers, forwarders,

customers, and agents in a timely manner.

Prepare all necessary data entry and confirmation of

key milestones (departure, arrival, customs clearance,

etc.).

Maintain courteous, prompt, and efficient customer

relations.

Develop and maintain successful relationships with

local vendors (e.g., airline representatives, freight

forwarders, custom brokers).

Communicate with customers, supply chain, and the

management team to ensure necessary requirements

are met.

Stay current on U.S. Customs regulations (Customs

Brokers and the Customs clearance process); and

classification and validation rules through self-study,

approved related courses and seminars, and regular

review of trade publications

Collaborate with various departments on

cross-department activities promoting process

optimization.

Interface and assist other departments with process/

compliance questions that may arise regarding import

shipments.

Review all documentation provided by clients and

other departments or branch offices.

Confirm that shipments are ready to be sent to the

final destination and obtain MAWB consignment

instructions.

Determine the best possible route for dispatching

shipments to their final destinations.

Condition shipments as required and update the

necessary milestones in Maestro.

Obtain bookings with airlines and consign the MAWB

as instructed.

Enter the RL for international flights

Send alerts through Maestro.

Coordinate with Dispatch to drop off shipments to the

airline according to the respective COT.

Use the Export Daily Schedule Report and update

Maestro with all departures from designated airports.

Maintain accurate documentation and ensure all

shipments meet regulatory requirements

Ensure all route legs are complete with operational

details and cost estimates entered in Maestro.

Requirements:

*High School diploma or equivalent

*Experience with imports recovery and domestic

transfers.

*Experience liaising with customs brokers to pre-alert

imports and follow up on clearance status

*Air freight/freight forwarding experience

*Responsible for scanning, packaging, and labeling

inbound shipments before tendering for final

destinations, both domestic and international.

Full command of english language.

Work schedule: Monday - Friday, 9 am - 6 pm, plus one weekend per month.