Our client is a global technology consulting and digital solutions company helping more than 750 clients succeed in a converging world. They go the extra mile for their clients and accelerate their digital transformation with the Mosaic platform enabling their mobile, social, analytics, IoT, and cloud journeys.

Our client is a USD 3.4 billion company with 90,000+ professionals across five continents, helping global customers with innovative solutions.

The Group operates in the key industries that drive economic growth, enjoying a leadership position in the construction industry, financial industry, and technology.

We are currently searching for a Senior Voice Engineer:

Responsibilities

• Lead the design, configuration, and deployment of voice systems duringmergers & acquisitions (M&A), including cutover planning to minimize downtime.
• Configure and manageMicrosoft Teams Phone System(Direct Routing, SBCs) and ensure compliance with organizational dialing standards.
• Deploy, troubleshoot, and optimizeCisco VoIP systems(CUCM, Unity Connection, SIP trunking).
• Collaborate with IT, network, and security teams to align voice systems with broader infrastructure.
• Provide end-user training and vendor liaison support post-integration.

Requirements

• 5+ years of voice engineering experience withMicrosoft TeamsandGenesys Cloud.
• Hands-on expertise inCisco VoIP(CUCM, SIP trunking) andMicrosoft Teams Direct Routing/SBCs.
• Proven experience inlarge-scale M&A voice integrationsand hybrid cloud telephony solutions.
• Strong knowledge of networking (QoS, VLANs, SIP protocols) and regulatory compliance (e.g., E911).
• Certifications:Microsoft Teams Voice Engineer Expert(required).
• Proficiency in third-party call analytics/monitoring tools.
• Exceptional problem-solving, communication, and project management skills.

Desired

• Experience withCisco Unified Communications Manager upgrades/migrations.
• Familiarity withchange managementandconflict resolutionin M&A environments.
• Leadership skills in managing teams during infrastructure transitions.

Languages

• Advanced Oral English.
• Native Spanish.

Note:

• Fully remote.

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: *