Customer Service Representative – Growth Opportunities
Location: Chihuahua, Chihuahua

Job Summary:
Join our team as a Bilingual Customer Service Representative. Assist customers in English and Spanish by providing effective solutions and ensuring customer satisfaction.

Key Responsibilities:

• Handle customer inquiries through calls, emails, or chat in English and Spanish.
• Provide clear and concise information about products and services.
• Solve basic technical issues and escalate complex cases to specialized teams.
• Accurately document all interactions in the company’s internal systems.
• Ensure customer satisfaction by meeting quality standards.

Requirements:

• Fluent in conversational/advanced English and Spanish.
• Availability to attend training (AM or PM schedule)
• Willingness to work rotational shifts

Compensation:

• Law and additional benefits.
• Monthly performance bonuses.
• 100% paid training.
• Opportunities for career growth.
• Flexible schedules to support work-life balance.

#ChihuahuaJobs #RemoteWork #CustomerService #BilingualMexico #CallCenter