This position is ON-SITE.

This is a fully bilingual position.

If you are interested, send your resume in English today. We can schedule an interview right away!

As a Bilingual Client Support Specialist, you will assist customers with their inquiries and provide solutions for product and service-related issues. You will be responsible for handling phone calls, emails, and online chat support, ensuring customer satisfaction.

Requirements:

• Advanced English proficiency (B2-C2).

• Excellent verbal and written communication skills.

• Previous experience in a similar role is a plus.

• Familiarity with CRM systems is desirable.

• Proficiency in Microsoft Office

Benefits:

• Competitive salary of 13,000 MXN to 15,000 MXN after taxes based on your English proficiency and skills.

• Mexican law benefits (IMSS, paid vacations, Christmas bonus).

• In HRPV we care about your mental health, we have a therapist available for monthly sessions to support your mental health.

• In HRPV we value your work! You can get salary rises based on performance.

• Discount program for cafes, spas, gyms, and more.

• Monday to Friday, with a fixed 8-hour shift (no campaign work)

• 100% Paid and effective training. You get paid from day one!

• Excellent growth opportunities

HRPV keeps growing, join us!

Please have these documents ready to speed up your process: RFC (Constancia Fiscal 2024), proof of address, valid official identification, CURP, and NSS (No. IMSS).