Bilingual Legal Support Specialist

Resumen

Are you tired of working in a role where your efforts go unnoticed, and your potential is capped by a rigid system?


Do you find it frustrating when your hard work is not recognized, and you feel like just another number?


Are you ready to be part of a team that values your contributions and provides the support you need to succeed?


If you have a passion for connecting with people, ensuring the clients you serve feel heard, and being a part of the team who provide meaningful legal solutions for clients, we want to meet you.


We work with client-focused law firms who are committed to making a real difference in the lives of those they serve. Our mission is simple: create a WIN for everyone involved. This means providing the best service to our clients, building a strong, supportive team (YOU + the Team), and driving the success of our company.


We pride ourselves on our unwavering commitment to excellence. We believe in showing up—on time, every time—so deadlines are imperative and details are a must. Our clients rely on us to fill an important role within their team so reliability and dependability are required. Integrity is at the core of what we do: we never lie, cheat, or steal, and we always treat others with respect.

When we say we'll do something, we do it. And when mistakes happen, we own up, fix them, and move forward. So we enforce personal and professional responsibility,


If you're looking to work with a company that holds itself to the highest standards and backs it up with real action, keep reading.


We’relooking for our next superstar appointment setter, and I hope it could be you. Here’s what you need to bring to the table:


-Experience in Client Interaction. You know how to connect with people over the phone, making them feel valued and understood. You care about making a difference in each client’s experience.

-Strong Communication Skills. You’re excellent at speaking, listening, and typing. You can navigate a computer with ease, and you're familiar with tech tools like Microsoft Office, CRM systems (like Infusionsoft), and email communication.

-Team Player Mentality. Our #1 motto is to "Value others above Yourself”. This includes clients and coworkers, no matter their position. You need to believe in our mission and be willing to have an attitude of service and humility to thrive with us.

-Drive to Make a Difference. We believe that by helping our clients, we help improve their lives—and, by extension, the lives of those around them. Every call you make contributes to this mission.

-Punctuality.** Being on time isn't just about showing up when expected; it's about being early and prepared. We expect the same commitment to punctuality from you.

-Thick Skin. Rejection is part of the job, but it doesn't phase you. You understand that "no" often means "not yet." We believe in supporting our team by focusing on catching them in moments of success, not just mistakes. What we’ve learned is that true growth comes from helping each other thrive. We provide constructive feedback to help you grow, and we expect you to embrace it as an opportunity to master your career.

The Basics:

- Have excellent communication skills, understand the art of building relationships, and follow up consistently.

- Work hours are Monday through Friday, 8:30 AM to 5:00 PM, with the flexibility to accommodate client needs outside of these hours if necessary.

- We offer a competitive base salary, with a bonus plan to compensate you for the results you produce.


Benefits:

- Competitive salary (14,000 to 16,000 pesos per month, salary based on skills and English proficiency.

- Opportunities to increase earnings based on performance

- Career growth within an American culture company, while staying in Mexico.

- A vibrant and enjoyable work community.

- All legal benefits.

- Referral Bonus Available(details apply)

- Fixed 8-hour shifts, Monday to Friday, a Saturday may be necessary based on the employing law firm.

- Fully paid, effective training to set you up for success

**Documents Needed for Application:**

- RFC (Fiscal Certificate*).

- Proof of Address.

- Valid Official ID.

- CURP and NSS (Social Security Number).


If this sounds like the opportunity you’ve been waiting for, don’t hesitate. Apply today and take the first step toward joining a dynamic, growing team where your efforts will be recognized and rewarded!

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