This position is ON-SITE.

This is a fully bilingual position.

If you are interested, send your resume in English today. We can schedule an interview right away!

As a Bilingual Customer Service Specialist, you will provide assistance to customers by handling inquiries and resolving product or service-related issues through phone, email, and online chat.

Requirements:

• B2-C2 English proficiency.

• Excellent verbal and written communication skills.

• Prior experience in a customer service role is a plus.

• Familiarity with CRM systems preferred.

• Proficiency in Microsoft Office.

Benefits:

• Competitive salary of 13,000 MXN to 15,000 MXN after taxes, depending on skills and English proficiency.

• Full Mexican law benefits (IMSS, paid vacations, Christmas bonus).

• Therapist support through monthly mental health sessions is available.

• Salary increases based on performance.

• Discounts at cafes, gyms, spas, and more.

• Monday to Friday schedule with a fixed 8-hour shift.

• 100% paid training from day one.

• Excellent growth opportunities.

HRPV keeps growing, join us!

Please have these documents ready to speed up your process: RFC (Constancia Fiscal 2024), proof of address, valid official identification, CURP, and NSS (No. IMSS).