This is a critical position within Miller & Miller Law. The Client Service Manager (CSM) is a Paralegal who assists the attorneys and delivers legal services in the office. Not only is the CSM responsible for supporting the attorneys, but they shall manage an assigned group of bankruptcy cases from intake through discharge.

This is a fully bilingual and ON SITE position.

If you are interested, send your resume in English today. We can schedule an interview right away!

Competencies:

1. Customer/Client Focus.
2. Previous experience with US consumer (debtor-side) bankruptcy (at least 2 years).
3. Critical listening skills.
4. Empathetic.
5. Excellent communication skills, written and oral.
   1. Must have little to no accent.
6. Team player.
7. Professional demeanor & dress.
8. Excellent work ethic.
9. Preferred: paralegal degree/certification.

Reports to Operations Manager.

No supervisory responsibilities.

Professional Office work environment. Routinely uses computers, phones, photocopiers, stamp machine, scanner and file cabinets. Must be comfortable working in a high volume, fast paced environment. Must be able to multi-task and stay organized.

Physical Demands – Largely a sedentary role; however, there is some filing required. Must be able to bend, stand, sit, twist, lift and carry up to 25 lbs. and open filing cabinets.

Primary Responsibilities:

• Support attorneys with document organization, case management, court hearing preparation and adversarial trial support as needed

• Prepare Chapter 7 or Chapter 13 Bankruptcy Cases using Best Case cloud software.

• Work independently with clients on document collection and walk through of the filing process.

• Communicate with clients on upcoming case status.

• File cases electronically through ECF court filing system.

• Attend weekly team meetings and provide case status and outcomes for the week.

• Ability to work independently and manage individual caseload.

• Preparation and service of court documents and other legal instruments as delegated by attorneys.

• Preparation and service of written communications, including e-mail, as requested by attorneys.

• Maintain high organization of all client files, both paper and electronic.

• Manage attorney calendars and court dockets.

• Support Attorneys with special projects.

Other Duties – Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What we Offer:

• Base Salary from 20,000.00 to 25,000.00 pesos monthly.

• All law benefits.

• Excellent growth opportunities.

• Referral Program: $5,000.00 pesos BONUS.

• 8:30 am to 5:30 pm with one 30-minute lunch and two 15-minute breaks.

• 100% paid and effective training.

Please have these documents ready to speed your process: RFC (Constancia Fiscal 2024), Comprobante de domicilio, Identificación oficial vigente, CURP Y NSS (No. IMSS).