Legal Customer Service Agent

You will play a crucial role in our legal team, offering administrative support to attorneys and ensuring exceptional client service. Your responsibilities will encompass answering client calls, assisting with legal documents, managing appointments, and drafting key documents. Effective communication and scheduling skills are essential to our team's success and efficiency.

Note: This is a fully on-site, bilingual position. Interviews are conducted at our HRPV office.

Key Requirements:

• Fluent in English (B2 level or higher).

• Must live in Puerto Vallarta or nearby.

• High School Diploma or bachelor's degree.

• Minimum 6 months in a similar role.

• Basic Computer Skills (Microsoft Office).

• Knowledge of legal processes (desired but not required).

Your Responsibilities:

• Provide administrative support to attorneys.

• Handle client calls.

• Assist with non-litigation legal documentation.

• Schedule and confirm appointments for U.S. attorneys.

• Draft, proofread, and manage legal documents.

• Keep clients updated and respond to their inquiries accurately.

• Schedule appointments and generate leads.

What We Offer:

• Competitive salary (13,000 to 15,000 pesos per month AFTER taxes, based on skills and English proficiency).

• The more value you bring, the more you'll earn.

• Opportunities to grow within an American culture company while staying in Mexico.

• Numerous career growth opportunities.

• A vibrant community with fun and engaging colleagues.

• All legal benefits.

• Referral program with a 5,000 pesos bonus.

• Fixed 8-hour shifts, Monday to Friday.

• Fully paid, effective training.

Accelerate Your Application, have the following documents ready before your interview:

• RFC (Fiscal Certificate*).

• Proof of Address.

• Valid Official ID.

• CURP and NSS (Social Security Number).

Don't miss out on this fantastic opportunity to join a dynamic team. Send your resume in English today!