Customer Relationship Management
• Manages the equipment installation environment during installation activities
• Manages on-site communication with the customer for day-to-day installation and logistical activities
Project Management • Responsible for safe, high quality, and timely installation of the equipment following KONE installation methods throughout the installation process
• Responsible for reporting installation progress to the installation supervisor.
• Ensures that shortages or damage are reported and replacement parts are ordered as soon as they are discovered
• Keeps the installation tooling safe and in good condition
• Ensures the security of the delivered equipment by means of correct storage and site handling
• Communicates with the builder to prevent interruptions to installation work
• Familiar with the A.M. manual and aware of field letter updates
• Responsible for the safe working environment within the confines of the installation activity including storage areas.
Delivery • Responsible for receiving, checking and storage of materials
• Carries out the installation according to pre-determined method instruction and schedule
• Submits reports of timekeeping, quality feedback forms, and warranty claims for material
• Contributes to the ongoing improvement of the product by feedback to the supply line.
Leadership / People Management • May be required by the supervisor to give training/coaching to trainees and helpers. #J-18808-Ljbffr