Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers.

Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape.

As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals.

We are currently searching for a Remote QA Analyst - Insurance:

Responsibilities

• Collaborate with cross-functional teams, including developers, business analysts, and project managers.
• Design, develop, and execute test plans, test cases, and test scripts for Duck Creek Policy, Billing, and Claims modules.
• Perform functional, regression, integration, and system testing to ensure the quality of Duck Creek implementations.
• Validate insurance domain-specific workflows, including policy lifecycle, underwriting, claims processing, and billing.
• Identify, document, and track defects using defect management tools while ensuring timely resolution.
• Conduct root cause analysis for issues and provide recommendations for process improvements.
• Ensure compliance with industry standards, regulatory requirements, and company policies during testing.
• Communicate effectively with Spanish-speaking stakeholders to gather requirements, provide updates, and resolve issues.
• Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives.
• Provide support during User Acceptance Testing (UAT) and post-production validation.

Requirements

• 4+ years of experience as a QA Analyst.
• Hands-on experience with Duck Creek Policy, Billing, and/or Claims modules.
• Proficiency in testing tools and methodologies, including manual and automated testing.
• Familiarity with defect tracking tools such as JIRA, Bugzilla, or similar.
• Knowledge of SQL for database validation and querying.
• Strong understanding of insurance workflows, including policy administration, underwriting, claims, and billing.
• Experience working with property and casualty (P&C) insurance or other insurance lines.

Languages

• English (Intermediate)
• Native Spanish.

Note:

• Fully remote.

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: *