Our client is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. They are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.

Our client’s Digital offerings have helped clients achieve operational excellence and customer delight. Their focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. They are now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— Automate Everything™, Cloudify Everything™, Transform Customer Experiences™.

Powering our client’s complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the client’s business. The digitally empowered workforce of our client represents various nationalities, comprising 19,833 employees, and lives the company’s philosophy of ‘customer success, first and always’. The company reported a 2020 global revenue of USD $845.04 Mn.

We are currently searching for a Remote ServiceNow Architect:

Responsibilities:

• Lead the design, implementation, and optimization of ServiceNow Discovery for multi-cloud environments, including AWS, Azure, and GCP.
• Develop a comprehensive discovery solution that integrates with cloud infrastructures to automate asset and service tracking within the ServiceNow CMDB.
• Collaborate with cross-functional teams to ensure seamless visibility of cloud resources and services.
• Ensure alignment with industry best practices and compliance with the Common Service Data Model (CSDM) framework.

Requirements:

• Proven experience as a ServiceNow Architect with a focus on Cloud Discovery.
• Strong knowledge of ServiceNow Discovery and CMDB in multi-cloud environments (AWS, Azure, GCP).
• Familiarity with the Common Service Data Model (CSDM).
• Experience collaborating with cross-functional teams.

Languages:

• Advanced Oral English.
• Native Spanish.

Notes:

• Fully remote.

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