Manage and properly control the Parts Warehouse(s), 3PL Service Providers, Parts Logistics, Service Max, Preventative Maintenance Program, Quality and Special Projects, as well as provide support in the purchase of spare parts from SIG Intercompany. The first contact with the customer for all interactions related to shipments of parts.

Key job functions

• Responsible for 3PL Warehouse Services with receiving inventory/returns, filling customer orders, inventory management/replenishment of stock, maintaining all records and files (Import, customs, duties, etc.). Works with set routines for support of the SIG Parts Warehouse(s) (PWH) through the 3PL.
• Record all purchase orders in the SAP System of the order received by the customer. Identify orders that require special handling, such as emergency orders or large shipments. Monitor the status of orders to ensure delivery is made on the scheduled date.
• Responsible for all Preventative Maintenance Programs (PM’s) parts/orders and execution of deliveries within set timetables.
• Works with the After Sales service team to provide all SIG parts to our customers.
• Works with the inventory coordinator to support the SIG parts process.
• Support for Service Max Program-following set SIG Processes.
• Supports the process for Quality Parts Claims-following set SIG Processes.
• Support Special Projects with all the parts needs and issues.
• Keep the After Sales Team Leader (ASTL) informed of all problems and/or potential problems related to shipments, deliveries, and inventory, with the delivery confirmations (In/Out Bound).
• Optimize PWH operations and manage costs through continuous improvement.

Requirements

• Microsoft Office (Excel, PowerPoint, Word)
• SAP (Must)
• 3-5 years of experience in the area (Must)
• Bachelor’s degree in business (Must)

We are looking for people who are willing to consistently achieve results, even in difficult circumstances, and employees who create a climate in which everyone is motivated to do their best and help the organization achieve its goals. If you actively seek new ways to grow and be challenged, if you develop people to achieve both their professional goals and those of the organization, SIG is the place for you.

To better serve our clients, our future colleagues will build strong client relationships and deliver client-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to achieve common goals. Are you a person who applies your business and market knowledge to advance the organization's goals? Are you able to create new and better ways for the organization to succeed? If the answer is yes, join us.

About SIG

SIG is a leading provider of packaging systems and solutions for the better. We work in partnership with our customers to get food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging systems provider that spans carton, pouch, and bag-in-box. Our versatile technology and product innovation capabilities enable us to deliver better products to customers, consumers, and the world. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and is listed on the SIX Swiss Exchange.