Job Title: Customer Service / Administrative Assistant

Type: Full-Time

Schedule: Monday–Friday, 8:00 AM–5:00 PM EST

Position Overview: Ensure smooth daily operations focusing on customer support, order accuracy, and administrative duties.

Primary Responsibilities:

• Respond to customer inquiries via email and phone

• Assist clients with product information and order updates

• Review orders for accuracy and coordinate with the production team

• Verify invoices and calculate affiliate commissions

• Write newsletters and assist with marketing communications

• Perform administrative duties and maintain organized records

Qualifications:

• Experience in customer support or administrative roles

• Strong written communication and organizational skills

• Proficiency with Microsoft Office, Google Workspace, or similar platforms

• Knowledge of photography or luxury goods is a plus

• Proficiency in Adobe Photoshop and email marketing tools is desirable

Key Attributes:

• Customer-centric attitude

• Proactive mindset

• Flexibility and adaptability