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Estamos buscando un asistente administrativo bilingüe, esta es tu oportunidad!

They are seeking a highly organized and proactive Administrative Assistant to join their team. This individual will play a key role in supporting the day-to-day operations of their brokerage, focusing on appointment setting and client service. The ideal candidate will be able to manage various administrative tasks efficiently while providing exceptional customer support.
Responsibilities:
• Appointment Setting: Schedule appointments with clients and handle follow-ups as needed.
• Client Service: Handle incoming calls and address client inquiries or issues. Training will be provided on who to contact and how to solve specific client problems.
• Correspondence: Draft professional letters and communications for clients. The ability to use tools like ChatGPT to craft correspondence is a plus.
• Email Management: Manage and organize the email inbox, unsubscribe from unnecessary lists, and prioritize important messages.
• Basic Administrative Tasks: Utilize software such as Microsoft Word, Excel, and Outlook to perform daily administrative duties.
• Special Projects: Assist in special projects, including tasks related to real estate (e.g., coordinating with realtors) and debt elimination programs.
• Technology Use: Must be comfortable using various technologies to streamline tasks and improve efficiency.

Requirements:
• Experience: 1-2 years in an administrative or customer service role.
• Communication Skills: Excellent verbal and written communication skills are essential. Must be able to answer questions directly and clearly.
• Tech Savvy: Proficient in using Microsoft Office Suite (Word, Excel, Outlook). Experience with tools like ChatGPT is a plus.
• Bilingual: Fluency in English and Spanish is required due to the diversity of their client base.
• Thick Skin & Directness: Must be able to handle direct feedback and communicate issues honestly. They value clear and open communication.
• Customer-Oriented: Ability to handle client problems with common sense and escalate issues when needed. Additional Information:
• Personality Fit: they are looking for someone who is reliable, consistent, and able to work in a fast-paced environment with shifting priorities.

Schedule: 8:00 am - 6:00 pm EST
On site

¡Esperamos tu postulación!