Job Title: Jr, Operations Supervisor

Job Description: Oversee and execute administrative and operational processes to build strong client relationships through team performance.

Responsibilities:

• Communicate regularly with clients to strengthen commercial ties.

• Participate in staff selection to ensure alignment with values and job requirements.

• Supervise team performance to meet KPIs.

• Report updates for accurate billing and payment.

• Implement process improvements based on data analysis.

• Address employee concerns regarding support areas to ensure their well-being.

Skills and Qualifications:

• Frustration tolerance

• Assertive communication

• Effective verbal and written communication

• Client and team management

• Results-oriented under pressure

Benefits:

• Permanent contract

• Social benefits

• Free courses

• Salary: 16,000 MXN gross

• Schedule: Monday to Friday, weekends off