Country Manager - LATAM

Resumen

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

*This Job description is in both English and Spanish*

What you will do:

Business Development:

  • Spearhead the expansion of our trading platform in Latam.
  • Work closely with the Business Manager.
  • Effectively communicate the value proposition through proposals and presentations.
  • Identify and cultivate relationships with high-value clients and Introducing Brokers (IB).
  • Implement strategic initiatives to drive business growth and market share.

Client Retention:

  • Develop and execute retention strategies for existing clients.
  • Ensure high levels of customer satisfaction through proactive engagement and support.
  • Establish long-term relationships with customers.
  • Comply with all company policies and procedures in accordance with the compliance department.

Marketing Strategies:

  • Collaborate with the marketing team to develop and implement effective marketing strategies tailored to the Latam market.
  • Analyze market trends and competitor activities to identify opportunities.
  • Work directly with the marketing and customer service team to ensure the highest level of customer satisfaction.

Sales Team Management:

  • Lead and manage the sales team, providing guidance and support to achieve performance targets.
  • Conduct regular performance reviews and implement training programs as needed.
  • Own and hit/exceed annual sales targets within assigned territories and accounts.
  • Ensure that the whole sales team is fulfilling the KPIs and motivate them.
  • Make calls, bring business, and keep in touch with clients to help grow the business.

Financial Management:

  • Assume responsibility for the Profit and Loss (P&L) of the Latam region.
  • Work closely with finance to ensure budget adherence and financial objectives are met.
  • Be clear about the requirements of the regulation to ensure proper compliance in accordance with the established requirements of Fair Customer Treatment.

Who are we looking for:

  • Bachelor's degree in Business, Finance, or related field.
  • Minimum 5 years of experience in the Forex & CFDs industry.
  • At least 2 years of proven leadership experience and high level of knowledge of managing teams.
  • Candidates must have an existing client & IB list.
  • In-depth knowledge of financial markets in Forex, CFDs on commodities, indices, stocks, cryptocurrencies, etc.
  • Strong understanding of trading platforms and industry regulations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong knowledge of the use of some CRM and Office (Excel, Word, PowerPoint and Outlook).
  • High level of spoken and written Spanish (Native) and English at minimum B2 level for reading, writing, and speaking.
  • Proactive, with ambition to exceed the established objectives and motivate the team.
  • Able to analyze and identify the investment opportunities and needs of the market.
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