Oliver Wyman - Executive Assistant - Mexico City

Company: Oliver Wyman

Description:

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

Job Overview:

Oliver Wyman is seeking an organized and enthusiastic Executive Assistant to support a mix of Partners and Principals.

*PLEASE SUBMIT CVs IN ENGLISH*

THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.

Key Responsibilities:

• Business Development
  • Build relationships with clients and client EAs
  • Understand the business goals and objectives of each supported Partner and help to push them forward proactively
  • Maintain and update current list of contacts and business activities in CRM database
  • Track and maintain sales activity/pipeline with each Partner
  • Proactively spot clients that haven’t been called upon and/or who need follow up
  • Execute requested follow-up calls for client mailings
  • Assist the Marketing Department with the co-ordination of customized mailings
  • Prepare letters, proposals and other documents using Oliver Wyman formatting styles
• Calendaring
  • Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
  • Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up
  • Assist with scheduling for complex projects as requested by the Partner and/or project team
• Travel Arrangement
  • Coordinate travel and accommodation, book cars, rail tickets, etc.
  • Develop understanding of Partner scheduling and travel preferences
  • Coordinate travel efficiently by grouping client meetings where possible
• Daily administration
  • Work with HC to obtain work permits and visas
  • Manage documents and project deliverables when requested
  • Notify staffing and Practice EAs of extensions/re-negotiations
  • Manage storage or disposal of confidential client information
  • Act as central point of contact for all assigned Principal/Partner administrative needs
• Timesheet and Expense Reporting
  • Prepare monthly timesheets for each assigned Principal/Partner
  • Prepare all expense reports and/or delegate to a team assistant when necessary
• Team Support
  • Provide coverage for EAs who are out of the office to ensure seamless support
  • Provide training and support to new EAs
  • Participate in team meetings and projects with an eye to improving processes

Experience Required:

• Bachelor’s degree preferred
• At least 3 years’ experience in an administrative or customer service position.
• Experience in financial services, management consultancy and/or a professional services environment a plus
• English fluency a must
• Portuguese fluency, desirable

Technical Skills:

• Excellent Word, PowerPoint and Excel skills
• Expert knowledge of Outlook
• Knowledge of CRM systems (Microsoft Dynamics), a plus but not necessary

Skills and Attributes:

• Problem solver – able to work with other teams and staff members effectively
• Strong service focus
• Excellent communicator and negotiator
• Maturity, poise and judgment
• Ability to maintain and respect confidentiality
• Ability to think strategically
• Self-starter, strong initiative
• Collaborative team player
• Positive attitude
• Methodical, organized and excellent attention to detail

Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs. We are committed to embracing a diverse, inclusive and flexible work environment.